Retech

How implementing the Conversion API reduced CPA by 35%

A focused Google Ads audit produced five quick wins and reduced CPA by 35% for an eCommerce brand.

Table of contents

Problem
How We Fixed It
Results
Client’s Words

Problem

Vertical: E-commerce
Niche: Smartphones (new & refurbished)
Market: Ukraine
Platform: Meta Ads

  • Meta Pixel tracked conversions inaccurately due to iOS 14+ privacy restrictions.
  • Ads Manager underreported conversions by ~25-40%.
  • Meta's algorithm received incomplete data → higher CPA and unstable scaling.

How We Fixed It

  1. Audited existing pixel and event tracking setup.
  2. Identified core eCommerce events: ViewContent, AddToCart, InitiateCheckout, Purchase.
  3. Implemented hybrid Browser + Server-Side tracking via GTM + sGTM.
  4. Configured Meta Conversion API to send clean event data server-side.
  5. Set up custom parameters (value, currency, content IDs, transaction ID) to ensure accuracy.
  6. Tested and validated events using Meta Test Events Tool.

Results

  • CPA decreased by ~35% after enabling Conversion API.
  • Spend increased by 87% without performance loss.

Before:

before


After:

after

Client’s Words

T
Taras
Head of Marketing, Retech
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They showed excellent management, transparent communication, and consistently quick delivery of impressive results.

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FAQ

What is the Conversion API and how does it differ from the Meta Pixel?

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Why was the Conversion API needed for this project?

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How was the Conversion API integrated in this case?

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What results were achieved after implementing the Conversion API?

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Can Conversion API benefit other eCommerce advertisers?

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location
UKRAINE
Kyiv, Yamska 35, office 12 +38 098 692 68 42
location
PORTUGAL
Cascais, Av. Faial 371A, office 3 +351 922 210 245
location
USA
Chicago, 171 N Aberdeen St Suite 400 +18 888 939 981
location
NORWAY
Oslo, Nerde Slottsgate, 4 +479 228 0348